Top Menu

Delivery Information

Delivery Services During the 2018 Christmas and New Year Period

Our carriers are particularly busy at this time of year so it’s a good idea to allow a little more time than usual to ensure that we are able to get your pre-Christmas deliveries to you on time. Please use the following delivery cut-off’s as a guide. For orders received after the cut-off’s we will obviously try our very best to get them to you on time but can’t guarantee that we will be able to get them to you before Christmas.

Free & Standard (2-3 day) delivery service: Please place your order before 2pm on Tuesday the 18th of December to ensure pre-Christmas delivery.

Express (1-2 day) delivery service: Please place your order before 2pm on Wednesday the 19th of December to ensure pre-Christmas delivery.

Royal Mail Special Delivery Guaranteed: Please place your order before midday on Friday the 21st of December to ensure pre-Christmas delivery.

These guidelines relate to standard delivery items that we have in stock. For special order items please allow additional time. Please refer to the Additional Product Details tab on the product detail page to confirm any additional product lead time. If you aren’t sure if your order will get to you on time or if you don’t see an expedited delivery service listed at the checkout, please contact us using the chat service or by phone to arrange delivery.

Deliveries During the New Year Period
Our shipping service will resume on Friday the 4th of January. Orders received after midday on the 21st of December will be shipped on the 4th (excluding special order items).

Wishing you a wonderful Christmas and a Happy New Year!

Orders received before 2pm GMT Monday to Friday are typically shipped on the same day *excluding special order items. Full details of the standard delivery services and charges available and estimated lead times for delivery are listed on each product’s information page and final delivery charges are calculated at the checkout based on the contents of your basket.

UK Delivery

Standard UK delivery (2-3 business days) is available free of charge for all orders over £75.

Our Standard UK delivery charge for orders under £75 is £3.95. This covers most items but excludes some heavy weight and outsize products and heavier weight combined orders. Express UK delivery (1-2 business days) is also available for most products. We also offer Royal Mail Special Delivery (next day guaranteed) on selected products. Free sample delivery.

International Delivery

We deliver worldwide to the following International zones:

Europe Zone 1: Belgium, Denmark, France, Germany, Luxembourg, Netherlands, Republic of Ireland

Discounted saver delivery (3-5 days) for orders over £100 is £9.95 for orders below 1 kilo and £14.95 for orders over 1 kilo. Standard delivery (3-5 days) is £14.95 for orders below 1 kilo in or £19.95 for orders over 1 kilo. Sample delivery £3.50.

Europe Zone 2: Austria, Bulgaria, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland

Discounted saver delivery (3-5 days) for orders over £100 is £9.95 for orders below 1 kilo, £14.95 for orders of 1-1.5 kilos and £24.95 for orders over 1.5 kilos and outsize orders. Standard delivery (3-5 days) is £14.95 for orders below 1 kilo, £19.95 for orders of 1-1.5 kilos and £29.95 for orders over 1.5 kilos and outsize orders. Sample delivery £3.50.

US & Canada:

Discounted saver delivery (5-7 days) for orders over £100 is £14.95 for orders below 1.5 kilos, £19.95 for orders of 1.5-2 kilos and £44.95 for orders over 2 kilos and outsize orders. Standard delivery (5-7 days) is £19.95 for orders below 1.5 kilos, £24.95 for orders of 1.5-2 kilos and £49.95 for orders over 2 kilos and outsize orders. Sample delivery £7.50.

Rest of the World:

Discounted saver delivery (5-7 days) for orders over £100 is £14.95 for orders below 1.5 kilos, £19.95 for orders of 1.5-2 kilos and £69.95 for orders over 2 kilos and outsize orders. Standard delivery (5-7 days) is £19.95 for orders below 1.5 kilos, £24.95 for orders of 1.5-2 kilos and £75.95 for orders over 2 kilos and outsize orders. Sample delivery £7.50.

International (ROW) Delivery

Our standard International (non-EU) delivery charge is £19.95. This covers most items but excludes some heavy weight and outsize items which are charged at higher rates. International deliveries typically take 5-7 business days for delivery excluding some special order items. Orders received before 2pm Monday to Friday are typically shipped on the same day excluding some special order items. Full details of the standard delivery services and charges available and estimated delivery times for each product are displayed on the product information page.

btt
Tweet
Share
Pin
Share