Delivery Information

Christmas Delivery Guidelines: 

At this busy time of year delays can happen with any postal carrier and we recommend allowing a day or two extra for your delivery.  Our recommendations for last order dates are as follows:

Standard UK Delivery (2-3 days):  place your order by 2pm on Monday the 18th

Express UK Delivery (1-2 days):  place your order by 2pm on Tuesday the 19th

Royal Mail Special Delivery (next day guaranteed) is also available for selected products. We would recommend using this service for orders placed after 2pm on Tuesday the 19th Dec to ensure delivery before Christmas. The final cut-off for guaranteed pre Christmas delivery using this service is 2pm on Thursday 22nd Dec.

Have a Great Christmas!

Limited Delivery Service During the Post Christmas and New Year Period:  

We will aim to ship any orders received between 2pm on Thursday the 21st of December and 2pm on Wednesday the 27th of December on Thursday the 28th of December.

Orders received after 2pm on Wednesday the 27th of December will be shipped on Monday the 8th of January when our normal delivery service will resume.

Orders received before 2pm GMT Monday to Friday are typically shipped on the same day *excluding special order items. Full details of the standard delivery services and charges available and estimated lead times for delivery are listed on each product’s information page and final delivery charges are calculated at the checkout based on the contents of your basket.

UK Delivery

Standard UK delivery (2-3 business days) is available free of charge for all orders over £75.

Our Standard UK delivery charge for orders under £75 is £3.95. This covers most items but excludes some heavy weight and outsize products and heavier weight combined orders. Express UK delivery (1-2 business days) is also available for most products. We also offer Royal Mail Special Delivery (next day guaranteed) on selected products. Free sample delivery.

International Delivery

We deliver worldwide to the following International zones:

Europe Zone 1: Belgium, Denmark, France, Germany, Luxembourg, Netherlands, Republic of Ireland

Discounted saver delivery (3-5 days) for orders over £100 is £9.95 for orders below 1 kilo and £14.95 for orders over 1 kilo. Standard delivery (3-5 days) is £14.95 for orders below 1 kilo in or £19.95 for orders over 1 kilo. Sample delivery £3.50.

Europe Zone 2: Austria, Bulgaria, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland

Discounted saver delivery (3-5 days) for orders over £100 is £9.95 for orders below 1 kilo, £14.95 for orders of 1-1.5 kilos and £24.95 for orders over 1.5 kilos and outsize orders. Standard delivery (3-5 days) is £14.95 for orders below 1 kilo, £19.95 for orders of 1-1.5 kilos and £29.95 for orders over 1.5 kilos and outsize orders. Sample delivery £3.50.

US & Canada:

Discounted saver delivery (5-7 days) for orders over £100 is £14.95 for orders below 1.5 kilos, £19.95 for orders of 1.5-2 kilos and £44.95 for orders over 2 kilos and outsize orders. Standard delivery (5-7 days) is £19.95 for orders below 1.5 kilos, £24.95 for orders of 1.5-2 kilos and £49.95 for orders over 2 kilos and outsize orders. Sample delivery £7.50.

Rest of the World:

Discounted saver delivery (5-7 days) for orders over £100 is £14.95 for orders below 1.5 kilos, £19.95 for orders of 1.5-2 kilos and £69.95 for orders over 2 kilos and outsize orders. Standard delivery (5-7 days) is £19.95 for orders below 1.5 kilos, £24.95 for orders of 1.5-2 kilos and £75.95 for orders over 2 kilos and outsize orders. Sample delivery £7.50.

International (ROW) Delivery

Our standard International (non-EU) delivery charge is £19.95. This covers most items but excludes some heavy weight and outsize items which are charged at higher rates. International deliveries typically take 5-7 business days for delivery excluding some special order items. Orders received before 2pm Monday to Friday are typically shipped on the same day excluding some special order items. Full details of the standard delivery services and charges available and estimated delivery times for each product are displayed on the product information page.

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