We hope you are delighted with your order but we understand that from time to time you may need to return an item to us.
We offer a 30 day returns policy on all of our standard products (excludes made to order items – see Terms & Conditions page for further details).
If you need to return a product to us for any reason, please login to your account and submit a return request. If you don’t have an account please contact us at firstname.lastname@example.org quoting your order number and the reason for your return. We will issue you with a Return Authorisation (RMA) number for you to include with your return. We’ll process your exchange or refund as soon as we receive your returned product.
Full details of our full Returns policy can be found on our Terms & Conditions page.